No, you do not have to sign a contract. However, when you purchase a support package, you'll agree to our terms and conditions. Your Support Service is on a month-to-month basis. …
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How do you handle backing up my website?
Assuming your hosting plan does not include a backup service, we install custom backup scripts on your website to perform routine backups. We will make a copy of your website daily, or weekly, …
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What if I want to text or speak to someone on the phone?
We encourage all forms of communication, and as such, you're welcome to text, or call us any time at 832.912.7959. During business hours, someone will answer the phone or respond to your text message …
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What are your regular support hours?
We are available to work on client support requests from 8:00 am until 6:00 pm Central time, excluding common US Holidays. …
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Do you share my personal data or information with anyone?
Absolutely not! Your personal information is very important to us and we diligently work to keep all of your personal information safe. We do not share or sell your information. …
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